If the technician needs to reboot during the servicing procedure, they can do so without losing the customer connection. After the reboot, simply relaunch USB Redirector Technician Edition; within a few seconds, the customer’s device reappears, and the technician only needs to reconnect the device manually.
Setting up a remote USB session using the 1.9.7 Customer Module requires coordination between the technician and the remote user. Step 1: Preparing the Technician Infrastructure Open your console. usb redirector customer module 1.9.7
We tested v1.9.7 against the previous stable release (1.8.5) on a 1 Gbps LAN: If the technician needs to reboot during the