Usb Redirector Technician — Edition Customer Module Version 1.9.7

Version 1.9.7 is compatible with both 32-bit and 64-bit architectures for the following operating systems: IncentivesPro Windows Desktop : XP (SP3+), Vista, 7, 8, 8.1, and 10. Windows Server

Auto-Reconnect: If the internet flickers, the module automatically attempts to restore the USB bridge. Version 1

Solution: The customer may need to run the Customer Module as Administrator (right-click → Run as Administrator) if the USB device requires kernel-level drivers (e.g., some smart card readers). Version 1

The device appears in the technician’s Device Manager, ready for servicing. Why Version 1.9.7 is Preferred Version 1