If you use a third-party diagnostic interface passthrough device (such as VXDIAG), launching the software from the driver suite wrapper will break the HWID generation sequence.
typically occurs when the software cannot verify your machine's unique digital signature unable to determine the hardware id for this computer odis
VXDIAG ODIS 9.1.0 'Unable to Determine Hardware ID” Solution If you use a third-party diagnostic interface passthrough
If Windows tries to emulate an older operating system, it hides or alters the hardware descriptors required by the ODIS launcher. You can find it using the : Device
If you need to contact support or request a new license, you’ll need to provide your ID. You can find it using the : Device Hardware ID | ManageEngine Patch Manager Plus
ODIS uses a specific key-generator mechanism to scan your computer's hardware—primarily the Network Interface Card (NIC), motherboard UUID, and main hard drive serial number. When it fails to generate an ID, it is usually due to one of the following reasons: