Sometimes the fix is as simple as the computer not "seeing" the dongle.

This is the simplest fix and should always be your first step. The Autodata installation and the dongle emulator often require elevated privileges to function correctly on modern systems. According to user reports, this is the single most effective patch for this error on Windows systems.

If you can tell me if you are using a or a virtual/emulated key , I can give you more specific, tailored steps to fix the problem.

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