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The only common failure point for the official method is when the system is unable to send the password reset email. However, there is a Broadcom-supported workaround for this scenario:

For , the official and supported method to reset a forgotten admin password is using the built-in "Forgot your password?" functionality. Steps to Reset Password (Official Method) The only common failure point for the official

This is a secure, email-based password reset mechanism integrated directly into the SEPM logon screen. When enabled, it allows administrators to request a temporary password that is sent to their registered email address. The only common failure point for the official