If you're experiencing the "Palo Alto failed to fetch device certificate" error, you may notice the following symptoms:
: Execute the following commands to manually pull the certificate and update telemetry: If you're experiencing the "Palo Alto failed to
Once the TPM is cleared, you can generate a new OTP in the Support Portal and run request certificate fetch successfully. 4. Preventing Future TPM Failures If you're experiencing the "Palo Alto failed to