A: Bolide Software typically offers a no‑questions‑asked refund within a short period after purchase, but check their official policy for current terms.

If you are moving the software to a new computer, you must release the license from the old machine. Open the application on your previous device, look under the or Registration menu, and select Deactivate or Remove License . Once cleared, try entering the serial key on your new computer. 3. Request a License Reset from Support

The "activation patch" or ".exe" file downloaded from unofficial sites frequently hides Trojan horses, spyware, or ransomware that can encrypt your personal files.

Navigate to HKEY_CURRENT_USER\Software\Bolide Software\All My Movies and delete the folder (Exercise caution: editing the registry incorrectly can harm your system).