: If the installer fails, it is recommended to run the setup file in Compatibility Mode for Windows 8 or Windows 7 . Security and Maintenance Solved: touchpad - HP Support Community - 5449717
: Restart the computer, run the 17.0.18.8 installer, and restart again. Configuration Mouse Properties in the Control Panel. Navigate to the Synaptics/ClickPad Settings SmartSense slider and set it to Block Updates synaptics driver version 17.0.18.8
Even stable drivers can experience performance issues due to Windows Update interference or corrupted file structures. The Touchpad is Completely Unresponsive : If the installer fails, it is recommended
Follow the remaining on-screen installation wizard prompts. Restart your laptop immediately after the installation finishes to apply the registry changes. Common Troubleshooting and Issues Common Troubleshooting and Issues | Requirement | Details
| Requirement | Details | |-------------|---------| | | Windows 7 (x86/x64), Windows 8, Windows 8.1, Windows 10 (legacy mode only) | | Hardware | Synaptics PS/2 or I2C TouchPad (OEM integrated) | | Architecture | 32-bit (x86) and 64-bit (x64) | | Predecessor | Version 16.x | | Successor | Version 18.x and 19.x (Windows 10 optimized) |