These procedures should only be performed on the SEPM server itself (physical or virtual). You cannot reset the password remotely via the web console if you are locked out.

In this scenario, we must manually update the password hash directly in the embedded database (Symantec uses an embedded Sybase SQL Anywhere database).

If the resetpass.bat tool fails or hangs, you may need to force a reset through the embedded database architecture using the Management Server Configuration Wizard. Step 1: Launch the Configuration Wizard

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tools

Symantec Endpoint Protection Manager Reset Admin Password -

These procedures should only be performed on the SEPM server itself (physical or virtual). You cannot reset the password remotely via the web console if you are locked out.

In this scenario, we must manually update the password hash directly in the embedded database (Symantec uses an embedded Sybase SQL Anywhere database). symantec endpoint protection manager reset admin password

If the resetpass.bat tool fails or hangs, you may need to force a reset through the embedded database architecture using the Management Server Configuration Wizard. Step 1: Launch the Configuration Wizard These procedures should only be performed on the

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tools symantec endpoint protection manager reset admin password