I can provide a step-by-step guide tailored to your exact situation.
If you bought a digital code from a third-party seller or an open-box item from a retailer, the code may have been stolen or used. You must contact that specific retailer for a replacement or refund.
If you bought a physical box from a store like Costco, Walmart, or Best Buy: Look inside the box packaging. The code is printed on a card or the CD sleeve. Do not throw away the box until you activate the software. 2. Online Retailer Purchase