Look at the top of the interface for the printer's connection status. If it reads correctly, your printer's serial number or model will be recognized. Locate the section.

Downloading printer service software from the internet carries significant risks. Because the software is not officially distributed by Canon to the general public, it is often hosted on third-party forums, blogs, and file-sharing sites.

The Canon Service Tool v4718 includes multiple tabs and functions:

Follow these instructions carefully to reset your Canon printer using Service Tool v4718.