Installing the driver is only half the battle. Now you must tell your cutting software where the machine is.
Note the COM number (e.g., COM3, COM4). You will need this for your software settings. 3. Troubleshooting: Redsail USB Driver Issues redsail cutting plotter usb driver install
If your plotter came with an original utility disc, locate the folder named "USB Driver", "FTDI", or "MChip". Step 3: Install the USB Driver Package Installing the driver is only half the battle
: Use the "Detect" button in your cutting software while power-cycling the cutter to help the system "see" the connection. You will need this for your software settings
Follow these steps to install the driver on a Windows environment (Windows 10 or Windows 11). Method A: Using an Executable Installer ( .exe )
: Open your design software—such as Artcut , Easy Cut Studio , or SignTools —and select the correct Redsail model and COM port. Common Success Tips Easy Cut Studio Available for all Redsail Vinyl Cutters
: Poor cable quality or insufficient power delivery from the USB port.